Privacy Policy

Effective Date: March 1st, 2025 

Last Updated: March 31, 2026

At Jovel Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a secure experience for all users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visithttps://jovelinc.comand engage with our services.

How to Opt Out of SMS Communications

You may opt out of receiving messages at any time by replying STOP to any SMS message. No further messages will be sent after opting out.

For assistance, reply HELP to any message or contact us directly at 978-593-3220 or support@jovelinc.com.

1. Information We Collect

We collect information that identifies or relates to you to provide a better service experience:

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Usage Data: IP address, browser type, device identifiers, and page interaction data.

  • Sensitive Data: We do not collect sensitive personal information (such as Social Security numbers, health data, or precise geolocation) without your explicit affirmative consent.

2. How We Use and Protect Your Data

We collect your information to deliver and improve our services, respond to inquiries, send appointment reminders, and communicate operational updates.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

We may engage trusted service providers, such as SMS messaging platforms, to help deliver communications on our behalf. These providers are contractually required to protect your information and are prohibited from using it for any purpose beyond message delivery.

We implement industry-standard technical and organizational measures to protect your data. While we work diligently to secure your personal information, no method of electronic storage or transmission is 100% secure.

3. SMS and Mobile Messaging

If you provide your mobile number and opt in to receive text messages from Jovel Inc., the following terms apply.

Consent and Message Purpose

By opting in, you agree to receive SMS messages from Jovel Inc. related to service updates, appointment reminders, operational notifications, and occasional promotional messages. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

Privacy and Data Use

Your mobile phone number and SMS consent information are used solely for communications sent directly by Jovel Inc. We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

4. Cookies and Third-Party Analytics

We use cookies to enhance site functionality and analyze web traffic.

  • Analytics: We may use third-party tools, such as Google Analytics, to understand how users interact with our site. These tools collect standard log information in an anonymous form.

  • Control: Manage or disable cookies through your browser settings. Note that some site features may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

6. Your Legal Rights

We provide the following rights to all users:

Access and Correction: Request a copy of your data or ask us to correct inaccurate information.

  • Deletion: Request that we delete your personal information from our systems.

  • Opt-Out: Opt out of marketing emails at any time via the “unsubscribe” link in any email, or by contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. If we discover we have inadvertently collected data from a child under 13, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this policy or wish to exercise your data rights, reach out to us directly:

Jovel Inc.
20 Del Carmine St, Suite 103 Wakefield, MA 01880

Phone: 978-593-3220 

Email: support@jovelinc.com